Tour and Travel Services Company Website Design with Enhanced Awareness of Transportation Safety
Abstract
Transportation safety is a critical aspect of the tour and travel industry. With increased focus on passenger safety and comfort, tour and travel companies must adopt information technology to enhance safety aspects. This article discusses the design and development of a tour and travel company website that is more safety-conscious, integrating important features such as NIK usage, passenger tracking, real-time notifications, and customer awareness education regarding safety. The design process employs the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) methodology. In summary, the new features added to the booking system have greatly improved user satisfaction and operational efficiency for the company. The safety-conscious website has positively impacted passenger safety and comfort. Technologies like NIK integration, real-time tracking, and automatic notifications have made the service more reliable and user-friendly. However, there's still a need for better education on safety requirements for drivers and vehicles, as many users admit to lacking understanding in this area. Continued efforts to educate users transparently can enhance trust and safety in transportation services.
Keywords
Full Text:
PDFReferences
Davidich, Y., Y. Kush, A. Galkin, N. Davidich, and I. Tkachenko. “Improving of Urban Public Transportation Quality via Operator Schedule Optimization.” Journal of Urban and Environmental Engineering 13, no. 1 (2019).
Direktur Jenderal Perhubungan Darat. “Tata Cara Penilaian Sistem Manajemen Perusahaan Angkutan Umum,” 2019.
Febriani, N.R. “Rancang Bangun Sistem Informasi Pemesanan Paket Tour dan Travel Berbasis Web (Studi Kasus: Rafi Tour and Travel Jakarta.” Jurnal Sistem Informasi dan Sains Teknologi 2, no. 2 (2020).
Friman, M., K. Lättman, and L. E. Olsson. “Public Transport Quality, Safety, and Perceived Accessibility.” Sustainability 12, no. 9 (2020).
Imanuel, B.H. “Pengaruh Kualitas Layanan terhadap Kepuasan Pelanggan di PT Hastaco Tour and Travel.” Agora 7, no. 1 (2019).
Kania, I. “Implementation of the KIR E-Test Program in the Technical Implementation Unit of the Motor Vehicle Testing Service of the Garut Regency Transportation Service.” International Journal of Science and Society 3, no. 3 (2021).
Kementrian Perhubungan Republik Indonesia. “Data Sementara Pergerakan Penumpang Angkutan Umum Nataru Pada 2 Januari 2022 Menurun Dibanding Hari Biasa, Meningkat Dibanding Tahun Lalu.” Kementerian Perhubungan Republik Indonesia, 2024.
———. Peraturan Menteri Perhubungan Republik Indonesia Nomor PM 85 Tahun 2018 Tentang Sistem Manajemen Keselamatan Perusahaan Angkutan Umum. Menteri Perhubungan Republik Indonesia, 2018.
Mahale, J., D. Rout, B. Roy, and A. Khang. “Vehicle and Passenger Identification in Public Transportation to Fortify Smart City Indices.” In Smart Cities. CRC Press, 2023.
Marillier, M., and A. G. Verstraete. “Driving under the Influence of Drugs.” Wiley Interdisciplinary Reviews: Forensic Science 1, no. 3 (2019).
Nivaan, G.V., and G. Tomasila. “Smart Bus Transportation for Tracking System: A Study Case in Indonesia.” In IOP Conference Series: Earth and Environmental Science, 2021.
Pribadi, O.S., B. Istiyanto, I.A. Masyuni, I.P.A. Suryasa, A.P. Rupaka, and D. R. Navianti. “Pengaruh Variabel Layanan terhadap Pengambilan Keputusan Pemilihan Jasa Layanan Logistik.” Jurnal Teknologi Transportasi dan Logistik 3, no. 1 (2022).
Rosa, M.C. “4 Kasus Kecelakaan Bus ‘Study Tour’ Terjadi Satu Bulan Terakhir, Akibatkan Belasan Korban Jiwa.” Kompas, May 27, 2024. https://regional.kompas.com/read/2024/05/27/181750878/4-kasus-kecelakaan-bus-study-tour-terjadi-satu-bulan-terakhir-akibatkan.
Sahara, S., V.K. Ladesi, W. Hadi, and K. Verawati. “Ramp Check Examination Evaluation of Public Transport Business.” In IOP Conference Series: Materials Science and Engineering, 2021.
Saputra, D., and E. T. R. I. Fitriasari. “Peran Dinas Perhubungan Bagi Keselamatan Berkendara Melalui Uji Kir Dan Edukasi Kepada Kendaraan Wajib Uji Kabupaten Sekadau.” Cendekia: Jurnal Ilmu Pengetahuan 2, no. 1 (2022).
Septavia, I., E. Gunadhi, and R. Kurniawati. “Sistem Informasi Penyewaan Mobil Berbasis Web di Jasa Karunia Tour and Travel.” Jurnal Algoritma 12, no. 2 (2015).
Stern, Hal S., Daniel Blower, Michael L. Cohen, Charles A. Czeisler, David F. Dinges, Joel B. Greenhouse, Feng Guo, et al. “Data and Methods for Studying Commercial Motor Vehicle Driver Fatigue, Highway Safety and Long-Term Driver Health.” Accident Analysis & Prevention, 10th International Conference on Managing Fatigue: Managing Fatigue to Improve Safety, Wellness, and Effectiveness”., 126 (May 1, 2019). https://doi.org/10.1016/j.aap.2018.02.021.
Sundari, Hanna, and Rina Husnaini Febriyanti. “The Analysis of Indonesian EFL Argumentative Writing Using Toulmin’s Model: The Structure and Struggles from the Learners.” Scope : Journal of English Language Teaching 5, no. 2 (April 9, 2021). https://doi.org/10.30998/scope.v5i2.8544.
Valen, Anja, Stig Tore Bogstrand, Vigdis Vindenes, Joachim Frost, Magnus Larsson, Anders Holtan, and Hallvard Gjerde. “Driver-Related Risk Factors of Fatal Road Traffic Crashes Associated with Alcohol or Drug Impairment.” Accident Analysis & Prevention 131 (October 1, 2019). https://doi.org/10.1016/j.aap.2019.06.014.
DOI: http://dx.doi.org/10.35931/aq.v18i5.3942
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Iwan Prasetyo, M. Navis Mirza, Rohmad Kafidzin, Hikmah Sekarningtyas, Iqbal Faza
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan
index by:
Publish by:
Sekolah Tinggi Ilmu Al-Qur'an Amuntai
Contact us:
Address: Jl. Rakha Pakapuran, Amuntai Utara
Kabupaten : Hulu Sungai Utara
Kode Pos : 71471
Provinsi : Kalimantan Selatan
Telephone : 085251613000
Email: hafizhihusinsungkar@gmail.com
This work is licensed under a Creative Commons Attribution 4.0 International License.