The Effect of Digital Marketing and Human Resource Competency on the Performance of Fashion SMEs in Bandung City with SME Empowerment Through SME Digitalization Training as a Moderating Variable
Abstract
This study aims to analyze the effect of digital marketing and human resource competencies on the performance of fashion MSMEs in Bandung City with MSME empowerment through MSME digitalization training as a moderating variable. A quantitative approach was used involving 160 respondents who are MSME players in the creative industry sector in the fashion sector registered at the West Java Province Cooperative and SME Office. The variables studied include digital marketing and human resource competencies as independent variables, MSME empowerment through MSME digitalization training as moderation, and MSME performance as the dependent variable. Data were collected through questionnaires and analyzed using the SEM-PLS (Structural Equation Modeling - Partial Least Squares) method. This study found that digital marketing can help improve the performance of MSMEs in the fashin sector in Bandung City, human resource competency variable as measured by skills, knowledge, abilities and education level can affect the performance of MSMEs in the fashin sector in Bandung City, MSME digitization training organized by the West Java Province Cooperative and SME Office can help fashion MSME entrepreneurs in Bandung City, and the effect of Human Resource Competencies on MSME Performance, the MSME Digitalization Training variable is not needed.
Keywords
Full Text:
PDFReferences
Abu, N., F. P. da Silva, and P. R. Vieira. “Government Support for SMEs in the Fintech Era: Enhancing Access to Finance, Survival, and Performance.” Digital Business 5, no. 1 (2025). https://doi.org/10.1016/j.digbus.2024.100099.
Aladin, Aladin, Evada Dewata, Yuliana Sari, and Yuli Antina Aryani. “The Role of Small and Medium Enterprises (SMES) and Economic Growth in Indonesia: The VECM Analysis.” January 25, 2021, 95–99. https://doi.org/10.2991/ahsseh.k.210122.017.
Alatas, R., and I. A. Kurnia. “The Role of SME Human Capital Resource Competence in Improving SME Performance.” Journal of Business and Behavioural Entrepreneurship 8, no. 1 (2024): 37–45. https://doi.org/10.21009/JOBBE.008.1.05.
Arini, E., O. Onsardi, and R. Indriani. “Kompetensi Sumber Daya Manusia Untuk Meningkatkan Kinerja Usaha Mikro Kecil Menengah.” Journal of Management and Business (JOMB) 5, no. 1 (2023): 20–35. https://doi.org/10.31539/jomb.v5i1.4833.
Indriastuti, Maya, and Indri Kartika. “The Impact of Digitalization on MSMEs’ Financial Performance: The Mediating Role of Dynamic Capability.” Jurnal Economia 18, no. 2 (2022): 240–55. https://doi.org/10.21831/economia.v18i2.42790.
La Nafie, N. A., Y. M. Zainiar, and M. Tang. “The Impact of Human Resource Capacity on the Performance of MSMEs in the Culinary Sector in Makassar.” 2023, 681–91. https://doi.org/10.2991/978-2-38476-202-6_95.
Maha, Egi Ispreidi, and Dicky Perwira Ompusunggu. “Analisis Pengaruh Pemberdayaan Dan Kinerja UMKM Terhadap Kesejahteraan Pelaku UMKM Kota Palangka Raya.” JUEB : Jurnal Ekonomi Dan Bisnis 2, no. 2 (2023): 16–23. https://doi.org/10.57218/jueb.v2i2.601.
Marlina, L., S. Aisyah, and A. Mundzir. “Enhancing Competitiveness Through Digital Marketing in Craft MSMEs in West Java.” Jurnal Ilmiah Magister Ilmu Administrasi (JIMIA) 18, no. 1 (2024).
Riswanto, A., and D. Kurniawan. “Digital Marketing and Competitive Advantage: Moderated by Digital Transformation.” Journal of Social Work and Science Education 5, no. 3 (2024): 836–44.
Rustam, Andi, Indah Yuni Astuti, and Unna Ria Safitri. “Strategies for Improving Employee Competencies in the Digitalization Era through Training and Human Resource Development.” The Journal of Academic Science 1, no. 7 (2024): 849–57. https://doi.org/10.59613/bewkpf69.
Sundari, E., A. Afwa, and D. Pratama. “The Impact of Digital Marketing on Marketing Outcomes of SMEs: The Mediating Role of Innovative Product Development.” Jurnal Riset Bisnis Dan Manajemen, 2025.
Tatik, T., and D. Setiawan. “Does Social Media Marketing Important for MSMEs Performance in Indonesia?” Asia Pacific Journal of Marketing and Logistics, ahead of print, 2024. https://doi.org/10.1108/APJML-01-2024-0090.
Widodo, S., and A. D. Puspitasari. “Peran Kompetensi Sumber Daya Manusia Untuk Mendorong Inovasi Produk Dan Kinerja UMKM.” Jurnal Ekonomi Dan Bisnis 13, no. 2 (2024).
Xu, Y., Z. Wang, X. Song, Y. Zhang, and Q. Zhang. “Research on the Identification of Key Factors for the Development of Digital Empowerment Platform Enterprises.” Sustainability 16, no. 22 (2024). https://doi.org/10.3390/su16229968.
Yufra, S., M. Taneo, M. Agustina, and S. Noya. “The Moderating Influence of Government Policy on the Innovation Capability-Competitiveness Relationship in Food SMEs.” Journal of Technology Management and Innovation 18, no. 2 (2023).
DOI: http://dx.doi.org/10.35931/aq.v20i2.6441
Refbacks
- There are currently no refbacks.
Copyright (c) 2026 Yohana Hutajulu, Sulaeman Rahman Nidar, Elnovani Lusiana

This work is licensed under a Creative Commons Attribution 4.0 International License.
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan
index by:
Publish by:
Sekolah Tinggi Ilmu Al-Qur'an Amuntai
Contact us:
Address: Jl. Rakha Pakapuran, Amuntai Utara
Kabupaten : Hulu Sungai Utara
Kode Pos : 71471
Provinsi : Kalimantan Selatan
Telephone : 085251613000
Email: hafizhihusinsungkar@gmail.com

This work is licensed under a Creative Commons Attribution 4.0 International License

