Emotional Responses and Comprehension in Asynchronous Communication: A Literature Review of Changing Digital Interaction Patterns
Abstract
The advancement of digital technology has shifted human communication patterns from synchronous to asynchronous modes. This study aims to describe the characteristics of asynchronous communication, analyze its impact on message comprehension, and explain how it influences users’ emotional responses. Using a qualitative descriptive approach based on a literature study, this research reviews relevant works in digital communication, cognitive psychology, and emotional response theories. Findings indicate that asynchronous communication offers advantages in time flexibility and message processing, but also presents challenges such as limited emotional cues and potential misunderstandings. Message comprehension is closely tied to an individual’s cognitive capacity, while emotional responses are more filtered yet susceptible to emotional detachment. This study contributes theoretically by linking cognitive and affective aspects in digital communication and offers practical insights for developing more empathetic communication strategies in the digital era.
Keywords
Full Text:
PDFReferences
Al Tawil, Rima. “Nonverbal Communication in Text-Based, Asynchronous Online Education.” The International Review of Research in Open and Distributed Learning 20, no. 1 (2019). https://doi.org/10.19173/irrodl.v20i1.3705.
Brayadi, Brayadi, Supriadi Supriadi, and Hecksa Manora. “Information Processing And Cognitive Theories Of Learning.” Ej 4, no. 2 (2022): 347–55. https://doi.org/10.37092/ej.v4i2.363.
Chen, Xin, and Zhen-feng Cheng. “The Impact of Environment-Friendly Short Videos on Consumers’ Low-Carbon Tourism Behavioral Intention: A Communicative Ecology Theory Perspective.” Frontiers in Psychology 14 (February 2023): 1137716. https://doi.org/10.3389/fpsyg.2023.1137716.
Crook, Charles. “Computers in the Community of Classrooms.” In Learning with Computers. Routledge, 1999.
Feenberg, Andrew. “The Written World: On the Theory and Practice of Computer Conferencing Andrew.” In Mindweave: Communication, Computers and Distance Education. Preprint, 1989.
Gambino, Andrew, Jesse Fox, and Rabindra Ratan. “Building a Stronger CASA: Extending the Computers Are Social Actors Paradigm.” Human-Machine Communication 1 (February 2020): 71–86. https://doi.org/10.30658/hmc.1.5.
Grech, Joseph. “Social Presence and Satisfaction in Asynchronous Text-Based Communications in Online Nursing Education: A Comparison With Synchronous Video Communications.” Nursing Education Perspectives 43, no. 3 (2022). https://doi.org/10.1097/01.NEP.0000000000000915.
Jay, Caroline, Mashhuda Glencross, and Roger Hubbold. “Modeling the Effects of Delayed Haptic and Visual Feedback in a Collaborative Virtual Environment.” ACM Transactions on Computer-Human Interaction 14, no. 2 (2007): 8. https://doi.org/10.1145/1275511.1275514.
Khalil, Hanan, and Martin Ebner. “Using Electronic Communication Tools in Online Group Activities to Develop Collaborative Learning Skills.” Universal Journal of Educational Research 5, no. 4 (2017). https://doi.org/10.13189/ujer.2017.050401.
Kustanti, Eni. “Nilai Tambah Koleksi Digital Literatur Sekunder.” In Media Pustakawan, vol. 23. no. 1. Preprint, 2016.
Lin, Lang, Qiliang Li, and Xiaohu Xi. “Asynchronous Secure Communication Scheme Using a New Modulation of Message on Optical Chaos.” Optical and Quantum Electronics 55, no. 1 (2023): 15. https://doi.org/10.1007/s11082-022-04238-x.
Mosier, Kathleen L., and Ute M. Fischer. “Meeting the Challenge of Transmission Delay: Communication Protocols for Space Operations.” Human Factors: The Journal of the Human Factors and Ergonomics Society 65, no. 6 (2023): 1235–50. https://doi.org/10.1177/00187208211047085.
Offir, Baruch, Yossi Lev, and Rachel Bezalel. “Surface and Deep Learning Processes in Distance Education: Synchronous versus Asynchronous Systems.” Computers and Education 51, no. 3 (2008). https://doi.org/10.1016/j.compedu.2007.10.009.
Ogwu, Suzannah, Petia Sice, Shelagh Keogh, and Colin Goodlet. “An Exploratory Study of the Application of Mindsight in Email Communication.” Heliyon 6, no. 7 (2020): e04305. https://doi.org/10.1016/j.heliyon.2020.e04305.
Saltarelli, Andy J., and Cary J. Roseth. “Effects of Synchronicity and Belongingness on Face-to-Face and Computer-Mediated Constructive Controversy.” Journal of Educational Psychology 106, no. 4 (2014): 946–60. https://doi.org/10.1037/a0036898.
Son, Jaebong, Hyung Koo Lee, Sung Jin, and Jintae Lee. “Content Features of Tweets for Effective Communication during Disasters: A Media Synchronicity Theory Perspective.” International Journal of Information Management 45 (April 2019): 56–68. https://doi.org/10.1016/j.ijinfomgt.2018.10.012.
Verhoeven, Fenne, Karin Tanja-Dijkstra, Nicol Nijland, Gunther Eysenbach, and Lisette Van Gemert-Pijnen. “Asynchronous and Synchronous Teleconsultation for Diabetes Care: A Systematic Literature Review.” In Journal of Diabetes Science and Technology, vol. 4. no. 3. Preprint, 2010. https://doi.org/10.1177/193229681000400323.
Wrang, Christian M., Niels N. Rossing, Sine Agergaard, and Luc J. Martin. “The Missing Children: A Systematic Scoping Review on Talent Identification and Selection in Football (Soccer).” European Journal for Sport and Society 19, no. 2 (2022). https://doi.org/10.1080/16138171.2021.1916224.
Zeinali Nejad, Majid, Mohammad Golshan, and Amin Naeimi. “The Effect of Synchronous and Asynchronous Computer-Mediated Communication (CMC) on Learners’ Pronunciation Achievement.” Cogent Psychology 8, no. 1 (2021): 1872908. https://doi.org/10.1080/23311908.2021.1872908.
DOI: http://dx.doi.org/10.35931/aq.v20i2.5337
Refbacks
- There are currently no refbacks.
Copyright (c) 2026 Azmi Nawaf, Darul Naad, Muhammad Azwar, Lahmuddin Lubis
This work is licensed under a Creative Commons Attribution 4.0 International License.
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan
index by:
Publish by:
Sekolah Tinggi Ilmu Al-Qur'an Amuntai
Contact us:
Address: Jl. Rakha Pakapuran, Amuntai Utara
Kabupaten : Hulu Sungai Utara
Kode Pos : 71471
Provinsi : Kalimantan Selatan
Telephone : 085251613000
Email: hafizhihusinsungkar@gmail.com
This work is licensed under a Creative Commons Attribution 4.0 International License